For years the Transportation Division has provided services to seniors 60+ and adults with disabilities. It partners with MDOT and the City of Jackson’s Human and Cultural Services to provide these services as well as the Central Mississippi Planning and Development District for funding. The Bolivar County Council on Aging, along with the South Central Community Action Agency, Inspire Transportation Services, and Stovall Transportation are critical to the overall success of this department, providing physical transportation services for senior patrons daily. On average, the Transportation Division provides approximately 3,000 trips per month!
Client escorts are also a vital part of the division. They help patrons with mobility and accessibility around the mall. The Escort Services team has been around for over six (6) years.
In addition to providing non-emergency transport services, the Transportation Division spearheads the planning of the Senior Prom, the Senior Fashion Show, and Senior Appreciation Day each year (which are canceled for 2020 due to the COVID-19 pandemic). They also launched Sip, Shop, and Social, a market-style event where seniors have the opportunity to sell items to make money, with some of the proceeds going back to JMMF.
Why is this division important to the Jackson Medical Mall and the City of Jackson?
Many of the senior patrons depend heavily on this service. A great number of senior patrons don’t have family or children to help them get around or to socialize with. Therefore, the Transportation Division ﬁlls those gaps. This division gets to know clients on a personal level, whether it’s through taking senior patrons to a doctor’s appointment or just providing friendly conversation during a stroll through the mall.
Operations during COVID-19 pandemic?
Staﬃng is limited to essential personnel only. Trips have decreased to about 400 per month due to the City of Jackson’s “stay-at-home” order. However, the division provides wellness checks (calls) to remind senior patrons that services are still available and to simply check on their overall well-being. Thankfully, the Transportation Division has not encountered a senior patron with a major need. Lastly, the division is going the extra mile to keep its vehicles sanitized for all patrons.
In April, the Transportation Division delivered meals to about 215 seniors. It delivered enough meals to last each senior patron six (6) weeks! The Transportation Division has won several awards, including the Community Service Award from the Mississippi Public Transit Association.
JMMF extends many thanks to the Transportation Division for a job well done!